10 Questions You Want Answered Before Your Discovery Call

It makes sense that you have any questions before you book a discovery call. Most people have the same questions on finance, time commitment, and legitimacy. I’m here to answer all of those questions and a few more.

  1. How do I know your program and services are legitimate?
  2. If I want to enroll in your program or services, but I can’t pay in full? I don’t require clients to pay in full. I offer the below payment options for all of my clients. The payment plan and FlexxBuy financing are the most utilized options and are easy to qualify for.
    • Full-Payment: If you choose to pay in full, you may receive a 10% incentive during check out. In other words, you will receive 10% off of your high-ticket service ($1,500 or more) when you pay.
    • 3 to 6-month Payment Plan: Clients may utilize our in-house payment plan system. This option includes a 17% finance charge, and auto draft is mandatory.
    • FlexxBuy Financing: Clients may also utilize FlexxBuy financing. The application is free and doesn’t affect your credit report until after making a lending choice. You may pay your loan off sooner to reduce your interest payment.
  3. I can do this on my own. You sure can. You can also waste tens of thousands of dollars on systems, programs, and practices you are not ready for or won’t serve you…. Think of it this way. You paid for a post-high school education so you could gain specialized skills in a particular field in order to make money faster than those who decided to only get a GED or diploma. Business Launch Prep School and my other services are the same concepts. Invest in getting help in specific skills so you can earn money a lot more soon than those who choose to do without the same skill set.
  4. I don’t care about making money. I just want to help people. You can’t service your clients at the level they deserve if you aren’t making enough money yourself. Packaging your services and pricing them appropriately isn’t about charging high rates to the highest payer. It’s about covering your operation costs, enhancing your knowledge with higher levels of training, covering opportunity costs, and offering systems and amenities to your clients that help them reach their highest potential. You can’t do that for free. If you run a non-profit, you still need to bring in money to support that. Grantors want to know that you can also sell your program to other donors.
  5. What if I don’t have time? Finding time to prioritize your dreams can be challenging. You’re working full time and taking care of your family. So it makes sense that you may feel overwhelmed with your schedule. God has placed an assignment on your heart. Allow me to help you with time management to start working on the assignment in your heart. If God gave you the vision, he would give you the time. So the question is whether you choose to take the time to put HIS vision into action.
  6. I want to pray on it. I understand entirely. God is my CEO and COO. I also know you’ve already prayed on it. You asked God to help you get your new coaching practice. You asked him to help you make enough money from your practice, so you could leave your exhausting 9-5 and serve HIM on a full-time basis. This may be the answer to your prayers. Before attending the meeting, ask God to provide you with confirmation that enrolling in Business Launch Prep School is according to HIS will. Ask him to remove all obstacles from your way so you can fulfill HIS vision and HIS will, then step back and watch him work. If your intuition feels good, follow it. God gave us intuition, and it never lies.
  7. What if I feel bad for taking the money from my family? Taking steps to improve your knowledge and skillset can not be taken away but built upon. When you are well equipped to help His clients, it not only serves God’s will, but it demonstrates to your children and grandchildren other ways they may serve God. It also helps you build healthier relationships with others because you happily fulfill your purpose in something you enjoy. You are not taking money from your family. You are investing in generational spiritual and financial wealth and legacy.
  8. How do I know I’ll be successful? Most of the time, when clients are not successful, it’s one of two reasons. Either the client didn’t apply themselves. OR the program didn’t provide the client enough support and accountability. The latter is more frequent than the first option in the high-ticket program because clients are more emotionally, financially, and mentally invested due to the program’s cost. Business Launch Prep School provides support and accountability via an exclusive online community to all program participants. Live and Elite students receive weekly group coaching and group session recordings, providing clients with an opportunity to receive personal attention from me. All members have the opportunity to enroll in additional private one-on-one coaching sessions with me at a special program cost. There are two things you can do to optimize your success. First, rely on the Lord to provide you with calm and strength when you are overwhelmed. Second, communicate. I can’t help you if I don’t know about the problem.
  9. What is your refund policy? There are no refunds. Due to the behind-the-scenes work and immediate access to my intellectual property, all funds are considered paid for services rendered. This is written clearly in the agreement that all clients review and agree to. Great care is taken to provide a professional, informative, and enjoyable experience for each person who chooses to work with me.
  10. Why do you have an application process? Not everyone is a good fit for my services, which is okay. There is a coach for everyone. The application helps me determine if it would be a good step for you or me. It’s only one step of the discovery process, but it saves both parties time. I will show you how to pre-qualify your leads when you enroll.

Published by Rolande Sumner

Rolande S. Sumner is a retired US Army veteran and the CEO & Founder of Life After Service Transitional Coaching LLC®. Rolande enlisted in the US Army National Guard in 1995 and retired in 2015. During her career, she was an Admin Clerk, Heavy Vehicle Operator, and Human Resources Manager. She served as both a traditional National Guard Soldier and as an Active Guard/Reserve (AGR) Soldier; and stationed in Massachusetts, South Carolina, and Afghanistan. She is an Associate Certified Coach (ACC) via the International Coaching Federation, a Certified Professional Coach (CPC) and Energy Leadership Index Master Practitioner (ELI-MP). Rolande is also one of the bestselling authors of Behind The Rank, Volume 3.

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